Fondation Pierre Fabre

Leveraging digital technologies to provide an end-to-end quality medical service

Main beneficiary country:

About the sponsor

The Medical Concierge Group

The Medical Concierge Group (TMCG) is a digital health company headquartered in Kampala-Uganda with offices in Nigeria and Kenya that leverages on digital technologies to deliver Rocket Health services to end beneficiaies. Incoporated in 2012, TMCG has implemented research and public health projects in the country along with developmental partners.

Sector: Health: Healthcare professionals and structures

Country of origin: Uganda

The organisation has:

Full-Time Equivalents
Service providers

Initiative overview

Healthcare themes targeted

  • Primary healthcare
  • Chronic diseases

Stage of development:

  • Pilot project/testing/trials

Area where initiative is utilised

  • Local (in one city/town/village)

Initiative start date

  • 12/05/2018


Financing method

  • Private (private investors, crowdfunding, philanthropy, etc.)

Economic model(s)

  • Income generated by beneficiaries
  • Subsidies

About the initiative

Rocket Health Initiative responds to the problems of remoteness of health facilities, long waiting lines, low doctor-to-patient ratios and the lack of access to credible health information.

Their 24/7 tele-consultation service allows for remote resolution of health inquiries thus reducing burden on an already stretched health system. Leveraging on mobile phone for health information dissemination diversifies communication channels from the traditional radio and community events.

Rocket Health is a bundled service of The Medical Concierge Group, a licensed and registered clinic, laboratory and pharmacy. We offer telemedicine healthcare services such as doctor consultations through phone calls, Whatsapp and SMS, laboratory sample pickups and medicine delivery at your convenience and from any location within Kampala- Uganda.

Fields of application:

Telemedicine (remote diagnosis and consultations) - Information, education and communication for behaviour change (IEC) - Patient monitoring and medical data

Target audience

  • Entire population
  • Sick people
  • Pregnant women

Initiative objectives

  • Decreased morbidity
  • Prevention

Key figures

6409 Number of beneficiaries since launch

56 Number of users per Day

Materials used

  • Cellular (mobile) phone
  • Smartphone
  • Tablet
  • Computer

Technologies used

  • Mobile telecommunications (without data connection)
  • Internet

Offline use


Open Source


Open Data


Independent evaluation



UAP Old Mutual

Health: Healthcare professionals and structures

Insurance Company of East Africa

Health: Healthcare professionals and structures