Fondation Pierre Fabre

Enabling patients to make an appointment with a doctor

Main beneficiary country:

About the sponsor


Doctix is ​​a start-up specialising in the creation of medical appointments. It was founded in 2016 and is based in Mali, but is rapidly spreading to other countries in West Africa.

Sector: Health: Healthcare professionals and structures

Country of origin: Mali

The organisation has:

Full-Time Equivalents
Service provider

Initiative overview

Healthcare themes targeted

  • Mother and child health
  • Primary healthcare
  • Nutrition
  • Malaria/paludism
  • Sexual and reproductive health
  • Access to quality medicines/pharmacies
  • Vaccination
  • Cardiovascular illnesses
  • Cancer
  • Oral health
  • Dermatology
  • Mental health
  • Ophthalmology

Stage of development:

  • Routine project/operational

Area where initiative is utilised

  • National (in one country only)

Initiative start date

  • 01/02/2017


Financing method

  • Government agency (i.e AFD, USAID, etc.)

Economic model(s)

  • Revenue generated by the beneficiaries/healthcare facilities

About the initiative

Patients waste a huge amount of time in doctors' waiting rooms for a consultation that lasts 15 to 20 minutes. Doctors have difficulty organising their consultation schedule because they do not have an appointments system. Doctix can solve both of these problems.

Doctix is not only a medical appointment creation platform. Patients can use Doctix to gain access to doctors' CVs, which makes it easier for them to choose the right professional. Patients also have access to feedback from other patients. All these options make Doctix unique in its category.

Doctix is ​​an online medical appointment platform. The patient can use their smartphone or computer to choose the date and time they prefer. The goal is to reduce wait times in clinics and medical practices. The advantage for the doctor is that the platform allows him or her to properly manage the consultation schedule.

Fields of application:

Information, education and communication for behaviour change (IEC)

Target audience

  • Healthcare professionals and structures (hospitals, healthcare centres/clinics, health networks)
  • Sick people

Initiative objectives

  • Decreased mortality
  • Decreased morbidity
  • Reduced suffering
  • Improved treatment

Key figures

200 Number of beneficiaries since launch

5 Number of users per Day

Materials used

  • Smartphone
  • Tablet
  • Computer

Technologies used

  • Internet
  • Mobile app (Android, iOS, Windows Phone, HTML5, etc.)

Offline use


Open Source


Open Data


Independent evaluation




Health: Healthcare professionals and structures

Ordres des medecins du Mali

Health: Healthcare professionals and structures

Association des medecins liberaux du Mali

Health: Healthcare professionals and structures

Syndicat des medecins

Health: Healthcare professionals and structures